“I have been in Human Resources for over 15 years and I wanted to share with you that my experience dealing with Maddy King and Andrew Izzi has been excellent and rare. The customer service I have received has been stellar. Maddy took the time upfront to really understand our needs and then both she and her team quickly delivered well-screened, high caliber candidates to fill some of our staffing needs. The thing that really stands out is the overall quality of service they provided. From start to finish, i.e. screening to reference checks to testing to all follow ups, they were very thorough. The level of professionalism, intelligence, and persistence to deliver was sky high! We are still finalizing our staffing decisions and will be updating Maddy next week with the next steps.”
Human Resources Manager
“We are especially pleased with the candidate we selected for our temp-to-perm position. She is a perfect compliment to the staff at our Chestnut Hill office. She has the proper skills to handle various situations with poise and confidence. Since she came to us with such a wonderful background, the learning curve was dramatically shortened. Thank you again for the timely and competent way in which you handled our personnel requirements.”
You guys are doing a terrific job!!!
- Great on communications with us and the reps.
- Able to exceed my job order requirements even with short notice.
- Meets all deadlines.
- Informs me of rep callouts.
- Very attentive to detail.
- Outstanding retention level
Call Center Manager
“Your team has been very diligent in pursuing candidates whose qualifications match our requirements. I’m already receiving compliments on the skill level and personality of our new hire–she’s teaching us a thing or two! Good work, Pathfinders!”
“Mia is doing a great job; perfect experience, perfect personality. She’s actually taught us a few things. I appreciate all your help!!”
“Not being one to limit myself in the use of a temporary agency I have always had a few contacts in the profession. Andrew from Pathfinders has made this approach obsolete since my staffing requirements on all occasions have been fulfilled.”
“If you keep providing us people like Jason for our staff augmentation needs we should have a nice long relationship.”
Call Center Supervisor
“Thanks for the note. I have been extremely impressed with Mark….skill level, “speed/accuracy” and great attitude! It’s a little early for my assessment on Jamie -next time you’re in we can talk. I appreciate the follow-up,-great Customer service!!”
Data Entry Manager
“The professional and prompt way in which you handled our request very much appreciated. Given our short time frame to fill the position, the fact that you were able to present only qualified candidates to interview, made our selection process quick and easy.”
Human Resources Director
“I think your retention rate since our refocus in October is about 85%. UNHEARD OF!!!!!!. All other agencies are in the mid 40′s to 50%. I believe that speaks volumes of your efforts. Thanks for everything!
“I wanted to let you know how pleased we are with Renee. She is always willing to lend a hand and is always on time. She really makes a difference in our office. Thank you!”
“I wanted to drop you a note to let you know how pleased we have been with the work Jason has performed on our Customer Service team. As you know I was concerned about him not being senior enough for the position, but he has adapted quickly and became a true asset to the team.”
Director Asset Management
“I was responsible for adding 80 Counselors to our ever expanding Counseling Call Center Department. Pathfinders was by far the most successful in providing a majority of the candidates we hired. In looking back, they successfully recruited 58 of those candidates in 7 months. Only 3 of those candidates have not continued with us, that’s an outstanding 95% retention rate!”
Mary is doing great! Everyone loves her and she’s made our principals look very pulled together and on top of things. She’s always on time or ahead of schedule with her projects. People in other departments are raving about both her and her work. She’s been taking on increasing responsibilities. I cannot say enough good things about her. Thank you so much for referring her.
“You are the best recruiting group we worked with. I have written off many of the other ones. It is a lot easier to deal with one. You guys have done the best in finding people. Other than the 2 contractor people (that are gone in March), everybody else is from Pathfinders. We talked earlier on with the Witthausers, WR Placements, etc, etc of the area and they just didn’t have any good people.”
Sales Operations Manager
“Thanks for your help on this – especially given the short notice. We have struggled with another firm and their ability to provide the types of candidates we are looking for. Your ability to quickly respond to what we were looking for went a long way.”
“I just wanted to drop you a note about the temps we have. Our goal on the project was to Key 100 records per hour. Pathfinders Temps keyed at the outstanding rate of 210 records per hour while maintaining an error ratio of less than 2 %.”
Data Entry Manager
“These stats are amazing in themselves! But it also points out the dedication and tireless efforts of yourself and your staff to support us…”